Refund Policy

At Beyond Average, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your order, please review our refund policy below.

1. Eligibility for Refunds

You may be eligible for a refund if:

  • You return your item within 30 days of the purchase date.
  • The item is unused, unworn, and in its original packaging with all tags attached.
  • You have proof of purchase (e.g., receipt or order confirmation).

2. Non-Refundable Items

The following items are non-refundable:

  • Gift cards.
  • Items marked as final sale.
  • Used or opened items that do not meet the return criteria.

3. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact Us: Email us at byndactivewear@gmail.com with your order number and reason for the return.
  2. Receive Instructions: We will provide you with detailed instructions on how to return your item.
  3. Return the Item: Ship the item back to us using a trackable shipping service. You are responsible for the shipping costs unless the item is defective or incorrectly sent.

4. Refund Processing

  • Once we receive your returned item, we will inspect it to ensure it meets our return criteria.
  • If your return is approved, we will process your refund within 10 business days.
  • Refunds will be issued to the original payment method used during the purchase.

5. Exchanges

If you would like to exchange an item for a different size or color, please contact us at byndactivewear@gmail.com to initiate the exchange process.

6. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a return and provide a full refund or replacement at no additional cost.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the revised policy.

8. Contact Us

For any questions or concerns regarding our Refund Policy, please reach out to us at:
Email: byndactivewear@gmail.com

Thank you for choosing Beyond Average! We appreciate your support and aim to provide the best shopping experience possible.